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Program

On September 27, 2013 the 4th Karlsruhe Service Summit will take place at Renaissance Hotel, Karlsruhe.

This Service Summit's topic is Service Experience.

Time Title
09.30 Welcome and Introduction: Prof. Stefan Nickel, KSRI
10.00 Keynote "The application of social computing to real world problems" Prof. Shaun Lawson, University of Lincoln
11.00 Coffee Break
11.30 Service Research@KIT: Prof. Rudi Studer, KSRI
12.30 Lunch
14.00 Panel Discussion: Service Experience

Prof. Jorge Cardoso, University of Coimbra
Joachim Hauser, BMW
Prof. Stephen Kwan, San Jose State University
Prof. Shaun Lawson, University of Lincoln
Prof. Alexander Mädche, University of Mannheim

Moderation: Prof. Hansjörg Fromm, KSRI
16.00 Coffee Break
16.30 Keynote "Entering the Mobility Services Market"
Joachim Hauser, 
Head of Business Development in the Service Area Parking BMW
17.30 Closing & Get-Together: Prof. Christof Weinhardt, KSRI
The Service Summit is preceded by a Service Fair on the evening of September 26, 2013. The Service Fair allows enterprises that take part in the Service Summit to get to know the participants of the 2nd Karlsruhe Summer School on Services, to discuss about hot topics in Service Research and to network with other enterprises. 

You are interested? Contact us: officeIfo2∂ksri kit edu.