Karlsruhe Service Summit | Research Workshop

Program - KSS Research Workshop 2016

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The second Karlsruhe Service Summit Resaerch Workshop will take place at the Karlsruhe Service Research Institute/KIT February 25th-26th, 2016.

 

 

Research Workshop Program

 

Wednesday, February 24th, 2016 (special event)


IBM Bluemix-Bootcamp with hands-on sessions and tech talks at the IBM Lab in Boeblingen. A tour at the IBM museum as well as a after work buffet is part of the excursion.
 14:00 Departure at KIT campus south via bus to the IBM Lab Boeblingen
 15:30 Welcome, short intro and talk about the young history of IoT, IBM BlueMix, IBM Watson and further perspectives
 16:00 Hands-on workshop on IBM BlueMix - participants will be enabled to build their own apps in the domain of IoT and IBM Watson.
 18:00 Guided tour at the IBM museum
 19:00 Get together and buffet
approx.
20:30
Return trip to Karlsruhe.


 

Thursday, February 25th, 2016

10:00
Registration
10:45 Welcome
11:00
Key note on Service Research Priorities in a Rapidly Changing Context (Lia Patrício)
12:00
Lunch
13:00
Parallel Tutorial Sessions 1
  • Understanding human emotions and social interaction through the lens of computational social science (David Garcia)
  • How to prototype innovative apps and services using cloud platforms like IBM Bluemix (Robert Kern)
14:45

Parallel Paper Sessions 1

Paper Session 1.A (Chair: Wolf Fichtner) "Energy and Mobility Services"

  • Dauer, vom Scheidt and Weinhardt: Towards Smart Distribution Grids: A Structured Market Engineering Review
  • Lauven and Schmidt: Comparing flexibility options on the supply and demand side of the German electricity market
  • Wiechmann: The EnBW Pilot Project „Flexible Power-to-Heat“

 Paper Session 1.B (Chair: Alexander Mädche) "Dissertation Proposals"

  • Stryja and Dorner: Decision Design as Key for Electric Car Adoption - a Research Agenda
  • Höckmayr: Enabling companies to make use of industrial clouds - Foundations for Evidence-Based Engineering of Service Systems

Paper Session 1.C (Chair: Rudi Studer) "Smart Services and Internet of Things"

  • Zander and Hua: Utilizing Ontological Classification Systems and Reasoning for Cyber-Physical Systems
  • Terdjimi, Médini and Mrissa: Towards a Meta-model for Context in the Web of Things
  • Daiberl, Roth and Möslein: On the Way to Perceived Service Interaction Productivity: A Proposed Conceptual Model
16:00

Coffee break (to go) 
Transportation to the social event by tram is organized. Walking distance from KIT campus is about 45 minutes through the city center.

17:00

Social Event and dinner at the ZKM | Center for Art and Media (more information)

   
 

Friday, February 26th, 2016

09:00
Key note on Crowd and Participation "Education as a Service" (Markus Krause) 
09:45 Parallel Tutorial Sessions 2
  • Discrete-Event Simulation (Sven Spieckermann)
  • Medicine & Semantic Web (Maria Maleshkova)
11:15
Coffee Break
11:45
"Meet the editors" - panel discussion on how to publish successfully
  • Markus Krause (Human Computation)
  • Werner Kunz (Journal of Service Management)
  • Stefan Nickel (Operations Research for Health Care)
  • Lia Patrício (Journal of Service Research - Special Issue)
  • Francisco Saldanha da Gama (Computers & Operations Research)
13:00
Lunch
14:15

Parallel Paper Sessions 2

 Paper Session 2.A (Chair: Stefan Nickel) "Healthcare Services"

  • Epp, Pagani, Stoll, Scherer, Rohlehr and Furmans: Performance evaluation of closed-loop logistics systems with generally distributed service times
  • Husmann and Kolz: Healthcare platform RhePort.de enables smart digital services for a better rheumatological care
  • Cui, Kiradjiev and Kunze von Bischhoffshausen: Designing and evaluating Machine Learning Ap-proach for background segmentation of 3-D Image Volume of Brain Tissue

Paper Session 2.B (Chair: Markus Krause) "Participation & Crowd Services"

  • Hellmanns, Niemeyer, Hall, Zentek and Weinhardt: Towards a Requirement Framework for Online Participation Platforms
  • Niemeyer, Wagenknecht and Weinhardt: Emotions in Participatory Budgeting

Paper Session 2.C (Chair: Maria Maleshkova) "Smart Services and Internet of Things"

  • Newiadomsky and Tietze: Requirements on a Service Tool to Foster Demand-Side-Management Under Changing Climate Conditions
  • Schuetze: Sourcing Strategies for Virtualized Services: An Intuitionistic Fuzzy Risk-based Approach
  • Weller and Maleshkova: Towards a Process Meta-Model
15:30
Coffee Break
16:00

Parallel Paper Sessions 3

 Paper Session 3.A (Chair: Stefan Nickel) "Healthcare Services"

  • Gartner and Padman: Length of Stay Outlier Detection through Cluster Analysis: A Case Study in Pediatrics
  • Zander: Modeling Indirect Waiting Times with a M/D/1/K/N Queue
  • Reuter-Oppermann and Bernath: German data sets for comparing ambulance location models

Paper Session 3.B (Chair: Margeret Hall) "Participation & Crowd Services"

  • Straub, Hawlitschek and Weinhardt: Towards a Guideline for Conducting Economic Experiments on Amazon's Mechanical Turk
  • Kloker, Kranz, Straub and Weinhardt: Shouldn't Collaboration be social? - Proposal of a social Real Time Delphi

Paper Session 3.C (Chair: Gerhard Satzger) "Energy and Mobility Services"

  • Ensslen, Gnann, Globisch, Plötz, Jochem and Fichtner: Willingness to Pay for E-Mobility Services: A Case Study from Germany
  • Meisel and Merfeld: Efficient use of Renewable Energy with Storage and E-Mobility Service
  • Engel, Haude and Kuehl: Business Model Clustering: A network-based approach in the field of e-mobility services
17:30
Awards and wrap up
18:00
optional (informal) dinner, downtown Karlsruhe