Karlsruhe Service Summit Workshop February 26th, 2015 - Program
Thank you very much for the inspiring workshop!
The objective of the workshop was to foster academic and interdisciplinary discourse and networking amongst different generations of researchers from the field of service science. With more than 80 participants from various countries we stimulated discussions of ideas as well as dialogue among students and researchers from different countries, disciplines and seniority.
| Time | Title |
|---|---|
| 09.00 | Registration starts |
| 09.45 |
Welcome |
| 10.00 |
Tutorial Session 1 (Tutorial and Talk) |
| 11.00 |
Coffee |
| 11.30 |
Tutorial Session 2 (Two Parallel Tutorials) |
| 12.30 |
Lunch |
| 14.00 | Paper Session 1 (see details below) |
| 15.30 | Coffee |
| 16.00 | Paper Session 2 (see details below) |
| 17.45 | Wrap-Up Session by chairs |
| 18.30 | Social Event in the "Badisch Brauhaus" |
Paper Session 1 (2pm)
Energy and Mobility Services
|
Marian Hayn, Valentin Bertsch |
A concept for service level indicators in residential electricity tariffs with variable capacity prices |
| Alexander Schuller, Florian Salah, Christian Will and Christoph M. Flath |
Quality of Service Product Differentiation in Smart Grids |
| Jan Scheurenbrand, Christian Engel, Florin Peters and Niklas Kühl |
Holistically Defining E-Mobility: A Modern Approach to Systematic Literature Reviews |
Healthcare Services and Logistics
| A.G. Leeftink, R.J. Boucherie, E.W. Hans, M.A.M. Verdaasdonk, I.M.H. Vliegen and P.J. Van Diest |
Histopathology laboratory operations analysis and improvement |
| José Ferrão, Mónica Duarte Oliveira, Filipe Janela and Henrique Martins |
Predicting length of stay and assignment of diagnosis codes during hospital inpatient episodes |
| Anne Zander | Panel Management in Medical Practices |
Social Collaboration and Service Innovation
| Christoph Fuchs, Jan Hauffa and Georg Groh |
Does Friendship Matter? An Analysis of Social Ties and Content Relevance in Twitter and Facebook |
| Claudia Niemeyer, Astrid Hellmanns, Timm Teubner and Christof Weinhardt |
Combining Crowdfunding and Budget Allocation on Participation Platforms |
| Lucas Schwarz, Niels Feldmann | Towards a Taxonomy for Crowdfunding Platforms |
Semantic Web Technologies and Web Services
| Maria-Esther Vidal and Simon Castillo | Enhancing Interoperability of Web APIs with LAV Views |
| Pieter Colpaert and Ruben Verborgh | Bottom-up Web APIs with self-descriptive responses |
| Felix Leif Keppmann and Maria Maleshkova |
Towards Pervasive Web API-based Systems |
Paper Session 2 (4pm)
Energy and Mobility Services
| Martin Epp, Eda Özden, Benedikt Fuß, Jiaqi Chen and Kai Furmans |
Discrete time analysis of automated storage and retrieval systems |
| Philipp Ströhle and Johannes Gärttner | A Note on Consumer Flexibility in Car-sharing |
| Christopher Lisson, Wibke Michalk and Roland Görlitz |
Evaluating services in mobility markets: A business model approach |
Healthcare Services and Logistics
| John Blake and Matthew Hardy | Modelling Exchanges in a National Blood System |
| Diana F. Lopes, Mónica D. Oliveira and Carlos A. Bana E Costa |
A MACBETH-Choquet Direct Approach to Evaluate Interdependent Health Impacts |
| Judith Stoll | A decomposition approach for the analysis of discrete-time queuing networks with finite buffers |
Social Collaboration and Service Innovation
| Björn Schmitz, Ralf Gitzel, Hansjörg Fromm, Thomas Setzer and Alf Isaksson |
What is “Industrial Service”? A Discussion Paper |
| Ronny Schueritz | Total service experience as a function of service experiences in service systems |
| Jella Pfeiffer and Dirk Ducar |
Conversion Centered Personalization – a Data Driven Approach to Service Design |
Semantic Web Technologies and Web Services
|
Lukas Brückner, Simon Caton and Margeret Hall |
FBWatch: Extracting, Analyzing and Visualizing Public Facebook Profiles |
| Markus Krause | Stylometry-based Fraud and Plagiarism Detection for Learning at Scale |